Have questions? Don’t hesitate to let us know.

We’re here to help with any issue, big or small.

Frequently asked questions

At Private Call, we’re all about empowering creators and delivering memorable experiences to fans. It’s time to connect on the next level!

Fans

What is Private Call?

Private Call is your unique gateway to connect with your favorite content creators! We provide a platform for fans like you to have one-on-one secure audio or video calls with the people who inspire you. The best part? You have the option to purchase a video recording of your special moment to keep!

How do I schedule a call with a creator?

Scheduling a call is as simple as pie. Just navigate to your favorite creator’s profile, select a suitable time slot from their availability calendar, pay the designated fee, and voila! Your private call is scheduled.

How much does a call cost and how long does it last?

Each content creator sets their own rate for calls, so it varies. You’ll be able to see the cost before confirming your booking. You chose from a duration of calls, 3 minutes for a quick hello, 5 minutes, 10 minutes, 30 minutes and 1 hour. There are no monthly subscriptions. You only pay per call!

How do I purchase a recording of the call?

During the checkout process, you’ll see an option to add a video recording of your call. Just select this option, and it will be added to your cart. Once payment is made, we’ll send you a secure link to download your video after your call.

Is my privacy protected during these calls?

Absolutely! At Private Call, your privacy is our top priority. Our platform is designed to maintain the highest standards of security and privacy for all users.

How can I get in touch if I have a question or issue?

You can reach out to us anytime through the contact form above, or at support@privatecall.com. We’re always here to help!

Do I need to live in the USA to use Private Call?

Yes, for the time being we are only supporting US customers, though we have plans to expand in the future.

Creators

Why should I join Private Call?

Private Call is THE place where creators get monetized first! Our platform is designed to help you grow your viewership, engage with your fans more intimately, and of course, generate extra revenue! Best of all, you set your own rates and control your schedule.

How do I set up my profile?

Setting up your profile is a breeze. After signing up, you’ll be guided through the process to customize your profile, set your availability, and define your call rates.

How do I get paid?

We believe in simple and transparent transactions. The money you earn from your calls and video recording purchases gets credited to your Stripe account. If you do not have a Stripe account, you can establish a new one when you set up your Private Call profile.

How long are the calls?

You offer from a duration of calls, 3 minutes for a quick hello, 5 minutes, 10 minutes, 30 minutes and 1 hour.

How do I set my call rates and how much will I make?

When setting up your profile, you’ll be able to define your own rates. We recommend setting a competitive rate to attract your fans. Remember, you can always raise your rate later. You will make 80% of the price of the call including the revenue for fans that purchase a recording.

What if a fan behaves inappropriately?

We prioritize the safety and well-being of our creators. If a fan behaves inappropriately, you have the right to terminate the call immediately and report the user to our support team. We’ll take swift action and follow up with you.

Can I change my availability?

Of course! You have full control over your schedule. You can update your availability anytime to suit your personal schedule and creative endeavors.